Q: Where can I find the serial number or license key I just purchased?
A: License keys/serial numbers and download link with instructions are emailed out within 30 minutes of purchase time. Please check your junk/Spam folder if you are unable to find your license details.
Q: How do I download my program?
A: Download links are contained within the email containing the license from firstname.lastname@example.org
Q: How do I get help with my installation?
A: Typically we include installation instructions with any online/downloadable software license. If you are experiencing some trouble with a software product you purchased from us, you can email us at email@example.com
Q: I haven't received a receipt with my purchase and I cannot login with my email what do I do?
A: Typically when this happens there is a typo in the email submitted at check out. You can write firstname.lastname@example.org for assistance.
Q: I accidentally deleted the email with my download information how can I recover it?
A: You can send us an email with your order # or name & address. we'll resend the download information.
Where are you located?
We are located in CA & Utah, United States