The individual that helped gave me confidence in the entire process, but Microsoft has not responded or helped. No that I downloaded everything it have in installed, there is a problem. When I went to use the new download, Microsoft doesn't recognize me. All of former components were trashed as directed, and the new ones were installed correctly, something is not right. I sent your office an explanation. In the past I always had difficulty with Microsoft either I don't understand their terminology or didn't follow something correctly.
Again, you staff have been extremely helpful. Thank you.
I have had Office for the Mac for years. That’s why I purchased Office Mac 2019. It is an excellent upgrade! I love it and use it on a daily basis.
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